Privacy Policy

Dekoraj Mart (“we,” “our,” “us”) operates an agro e-commerce platform that sells agricultural materials, including farm inputs, tools, livestock supplies, and related products.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile platform, or interact with our services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Billing information

  • Company name (for B2B customers)

2.2 Payment Information

We do not store your card details. Payments are processed securely through trusted third-party payment gateways.

2.3 Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

2.4 Order & Transaction Information

  • Products purchased

  • Order history

  • Delivery details

  • Customer support interactions

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver purchased agricultural materials

  • Provide customer support

  • Improve website functionality

  • Send order confirmations and updates

  • Send promotional offers (if you opt-in)

  • Prevent fraud and ensure platform security

  • Comply with legal obligations

4. Sharing of Information

We may share your information with:

  • Payment processors

  • Delivery and logistics partners

  • IT service providers

  • Marketing service providers

  • Government authorities, when legally required

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill business and legal obligations

  • Resolve disputes

  • Enforce agreements

6. Data Security

We implement appropriate technical and organizational security measures, including:

  • SSL encryption

  • Secure hosting

  • Restricted internal access

  • Secure payment gateway integration

However, no electronic transmission is 100% secure. Users are advised to protect their login credentials.

7. Cookies & Tracking Technologies

Dekoraj Mart uses cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

  • Enable shopping cart functionality

You can disable cookies in your browser settings, but some features may not function properly.

8. Marketing Communications

We may send you:

  • Promotional emails

  • Discount offers

  • Product updates

You can opt out at any time by clicking the “unsubscribe” link or contacting us directly.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request the deletion of your data

  • Withdraw consent

  • Restrict or object to processing

To exercise these rights, contact us at: [Insert Email]

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Dekoraj Mart
Email: info@dekorajmart.com
Phone: +234 706 092 0379
Website: www.dekorajmart.com

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